Last updated: March 18, 2026
We want you to be satisfied with Inboxly. This policy outlines the conditions under which refunds are granted for our subscription services.
You may request a full refund within 7 days of your initial subscription purchase, provided that you have not consumed more than 50 messages during that period. Refund requests must be submitted via email to support@useinboxly.com.
The following are NOT eligible for refund: Setup fees or one-time activation charges (if applicable). Subscriptions older than 7 days. Accounts that have exceeded 50 messages. Partial month usage after the 7-day window. Renewals — you are responsible for canceling before the renewal date.
Approved refunds are processed through Stripe to the original payment method. Refunds typically appear within 5–10 business days depending on your bank or card issuer.
You may cancel your subscription at any time through the Settings > Billing section. Cancellation takes effect at the end of the current billing period — you will retain access until then. No prorated refunds are issued for partial billing periods.
If you believe you were charged in error, please contact us at support@useinboxly.com before initiating a chargeback with your bank. We are committed to resolving billing issues promptly.
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated effective date.
For refund requests or billing questions, email us at support@useinboxly.com.